Radicality Ministries Return & Exchange Policy

We want you to be fully satisfied with your purchase at Radicality Ministries. If you experience any issues with your order, please read our return policy below:

Defective or Damaged Items

If your item arrives damaged or defective, please contact us within 7 days of delivery. We will gladly replace the item or issue a refund at no cost to you.

To process your return, please email us at [your email] with:

• Your order number

• A description of the issue

• A clear photo of the defect or damage

We’ll respond promptly with next steps.

Non-Defective Items

We accept returns or exchanges on non-defective items within 14 days of delivery. Items must be:

• Unused and in original condition

• In original packaging (if applicable)

Return shipping for non-defective items is the responsibility of the customer. Refunds will be issued once we receive and inspect the returned item.

❌ Non-Returnable Items

Due to the nature of digital products (such as video series or downloads), all digital purchases are final and non-refundable unless defective or inaccessible.